Shipping policy

SHIPPING REGIONS
All orders ship from our warehouse in Oxford, UK. We ship to the United Kingdom, the European Union and all other European countries and territories.

DELIVERY TIMES
UK: 2–3 working days (UPS)
EU: 3–5 working days (FedEx from Oxford)

International via FedEx or DHL. 

SHIPPING COSTS
UK: FREE delivery on orders over £100, otherwise £9.95
EU standard: £18.95 (≈ €23), FREE from £69.50 (≈ €83)
Switzerland, Norway & Balkans: £29.99, FREE from £300
Ukraine: FREE delivery from £280

VAT & CUSTOMS
UK prices carry no VAT (we are not VAT-registered) and no duties.
EU: VAT and import duties are included in the price — nothing extra to pay on delivery.

TRACKING
All shipments include tracking. UK: UPS; EU: FedEx (link in your dispatch email).

LOST OR DAMAGED ITEMS
Contact hello@cleanairkits.eu immediately with your order number. Returns are only accepted after you received the parcel and checked the contents.