Privacy policy
This Privacy Policy describes how Clean Air Kits Europe (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit cleanairkits.eu or make a purchase from our store. We comply with the UK Data Protection Act 2018 and the EU General Data Protection Regulation (GDPR)
1. Information We Collect
We collect the following types of information:
A. Information you provide directly
Name, address, email, phone
Payment information (processed securely via third-party shopify gateways)
Order details and shipping information
Warranty requests
Contact form messages
B. Automatically collected information
IP address
Browser type & device details
Pages visited & cart actions
Cookies and tracking technologies
C. Cookies
Cookies are used to:
Operate the website
Maintain cart and checkout functionality
Improve performance and analytics
Personalize the shopping experience
You may control cookies via our Cookie Consent banner (Consentmo).
2. How We Use Your Personal Data
We use your information to:
Process and deliver orders
Provide customer support
Send tracking updates and order confirmations
Prevent fraud
Improve website functionality
Maintain legal compliance (VAT, accounting, recordkeeping)
Personalize and improve your browsing experience
We do not sell personal data to third parties.
3. Legal Basis for Processing (GDPR)
We process your data under the following lawful bases:
Contractual necessity — to fulfil your order
Legitimate interest — to improve our services
Legal obligation — VAT, tax, warranty, fraud prevention
Consent — where required for marketing or cookies
4. Sharing Your Information
We only share your information with trusted providers:
Shopify (store hosting)
Payment processors (ShopPay, PayPal, etc.)
Shipping carriers (Royal Mail, UPS, DPD)
Analytics & security services
Email service providers
All partners comply with GDPR or equivalent safeguards.
5. Data Retention
We retain your information only as long as necessary for:
Fulfilling your order
Warranty handling
Legal recordkeeping requirements (typically 6 years — UK law)
You may request deletion at any time unless we are legally required to keep certain data.
6. Your Rights Under GDPR
You have the right to:
Access your personal data
Request correction
Request deletion (“right to be forgotten”)
Withdraw consent
Request data portability
Object to processing
Restrict processing
To exercise your rights, email us at: cleanairkitseurope@gmail.com
7. Security
We use industry-standard measures to secure your information.
Payment data is encrypted and processed by PCI-compliant providers.
8. International Transfers
Your data may be processed outside the UK/EU but is protected by GDPR-approved safeguards (Shopify servers and certified third-party processors).
9. Children’s Privacy
Our site is not intended for children under 16, and we do not knowingly collect data from minors.
10. Changes to This Policy
We may update this Privacy Policy occasionally. Updates will be posted on this page with the “Last Updated” date.
11. Contact Us
For questions about this policy or your data rights: cleanairkitseurope@gmail.com
